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CONFIDENTIALITY CHARTER FOR DATA PROCESSED VIA THE SITEdinant

 

This document defines and specifies the terms of the cottage's confidentiality policy, in order to comply with legal and regulatory requirements relating to the protection of privacy.

ARTICLE 1 – GENERAL PRINCIPLES

1.1 Nom du site internet, ci-après dénommé « le site » : https://www.gite-kangourou-dinant.be/ 

1.2 All personal data that we collect (hereinafter the “Data”) will be processed in accordance with Belgian and European regulations applicable to the protection of personal data, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (general data protection regulation, “GDPR”), Directive 2002/58/EC, amended by Directive 2009/136/CE and the law of June 13, 2005 known as the “Law relating to electronic communications” amended by law of July 10, 2012.

1.3 You are invited to carefully read this Confidentiality Charter (hereinafter the “Charter”) and to read its content.

 

ARTICLE 2: SCOPE OF APPLICATION

2.1 The Charter describes the measures taken for the exploitation and management of your Data when using the Site and your rights as a user of the Site.

2.2 The Charter applies to all services offered by Gîtes Kangourou in Dinant via the Site.

 

ARTICLE 3: DATA LIKELY TO BE COLLECTED

 3.1 Here is the data we collect:

 - Name

- First name

- Mail address

3.2 When you visit our Site, we may collect information (including Data) in several ways:

3.2.1 Data provided by users. We collect the Data that you communicate on the Site for the purposes of allowing Gîtes kangourou à Dinant to respond to your request for information, via a specific form.

3.2.2 Information collected through technological tools. When you browse our Site, our computer systems may collect passive data such as your Internet Protocol (IP) address or browser type. We also use Cookies to collect information about the date and time of your visit or the areas of the Site that you visited.

3.3 By visiting our Site or communicating your Data, you consent to and authorize the collection and processing of your Data as described in the Charter. If you do not consent to or cannot authorize the collection or processing of your Data as described in this Charter, do not use the Site.

3.4 You have the right to withdraw your consent at any time by contacting Gîtes Kangourou in Dinant at the following address: rue de Givet 38 in 5500 Dinant, Belgium or by email at the following address: marc[at]gite-kangourou -dinant.be.

 

ARTICLE 4: PURPOSE OF DATA PROCESSING

4.1 The Data that we collect is used to process the execution and monitoring of your orders and the resulting services as part of our tourist accommodation rental activity. They are also used to improve the services we offer to you by learning about your interests regarding the functionality, performance and support of our services.

4.2 We may also use this Data to carry out internal studies intended to improve our services.

4.3 We may disclose your Data if this is necessary in order to (a) comply with applicable laws or satisfy an order or injunction from the Courts and Tribunals, or (b) protect and defend our rights or those of users of the site.

4.5 We will also be required to transmit your Data to our partner supplier of our reservation management and rental invoicing software, namely ELLOHA, in order to ensure the service(s) provided on our site.

4.6 We may “anonymize” Data by removing personally identifiable elements such as name and email address, and aggregate the data for use in market research or other business purposes. We may then disclose this anonymized information to third parties.

 

ARTICLE 5: RIGHT OF OPPOSITION

5.1 You have the right to object to the processing of your Data as well as their use for prospecting purposes, particularly commercial ones. This right can be exercised by sending a letter to Gîtes Kangourou in Dinant (see above) OR by email to the following address (see above).

5.2 To unsubscribe from our newsletters, you can exercise the right of opposition by clicking on the unsubscribe link located at the bottom of each of our newsletters. Unsubscribe requests are only effective if you receive a message confirming this. If this is not the case, you can exercise the right of opposition as described in article 6.1 of this Charter.

 

ARTICLE 6: RIGHT OF ACCESS, RECTIFICATION, DELETION AND LIMITATION OF PROCESSING

6.1 You have the right to access, rectify, delete and limit the processing of Data concerning you, in accordance with Articles 15, 16, 17 and 18 of the GDPR.

6.2. These rights can be exercised by sending a postal letter OR an email (see contact details above).

6.3 Before responding to a request to this effect, we may invite you to identify yourself.

 

ARTICLE 7: RIGHT OF PORTABILITY

7.1. You also have the right to receive the Data which concerns you and which you have provided to Gîtes Kangourou in Dinant in a structured, commonly used and machine-readable format and the right to transmit them to another data controller when the processing of these Data is carried out using automated processes.

 

ARTICLE 8: COOKIES

8.1 Cookies are data sent to your terminal from your browser when you visit the Site and which include a unique identification number. Cookies make it possible to simplify access to the Site as well as navigation and increase the speed and efficiency of use of the latter. They can also be used to customize the Site according to your personal preferences. Cookies also make it possible to analyze the use of the Site.

8.2. Gîtes Kangourou in Dinant inform you of the types of cookies used on the Site:

  • Analytics cookies (Google Analytics, Facebook);
  • the cookies used make it possible to keep track of items recorded via the contact form or the reservation interface.

Session cookies are used to facilitate your use of the Site by remembering certain data about you.

Performance cookies allow us to know if a click on the Site led to a sale with one of our partners. The “tracing” of the purchase is crucial for the activation of cash back and through this type of cookies, the Site succeeds in providing the service requested by the Internet user. .

In accordance with the law of June 13, 2005 relating to electronic communications, these cookies do not collect any information allowing the Internet user to be personally identified and, as they are set up strictly for their technical functionality, they do not require the express consent of the user. the maid.

8.3. In accordance with the law of June 13, 2005 relating to electronic communications, your consent is not necessary when the installation of a cookie has the exclusive purpose of allowing or facilitating communication by electronic means or is strictly necessary for the provision of an online service at your express request (session cookies).

8.4. You can refuse the installation of technical cookies by following the procedures described below depending on your browser software.

  • si vous naviguez sur Internet avec le navigateur Internet Explorer, suivez la procédure indiquée ici
  • si vous naviguez sur Internet avec le navigateur Mozilla Firefox, suivez la procédure indiquée ici
  • si vous naviguez sur Internet avec le navigateur Google Chrome, suivez la procédure indiquée ici
  • si vous naviguez sur Internet avec le navigateur Safari, suivez la procédure indiquée ici

8.6. Gîtes Kangourou in Dinant inform you that deactivating cookies may harm optimal navigation and the functionality of the Site.

8.7. You always have the option to delete accepted cookies. If you wish to delete cookies, the settings or preferences controlled by those cookies will also be deleted.

 

ARTICLE 9: SECURITY

In order to ensure the protection of the Data collected, we have implemented a program to secure the information stored in these systems. In addition, our IT systems have data encryption and software protection.

 

ARTICLE 10: DATA CONSERVATION

Gîtes Kangourou in Dinant may retain your Data for a period not exceeding what is necessary after the cancellation of your registration in order to offer you new products and/or services.

 

ARTICLE 11: RIGHT TO COMPLAINT

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged violation, if you consider that the processing of your Data violates the GDPR.

 

Data Protection Authority • Rue de la Presse 35, 1000 Brussels

Tel: +32(0)2 274 48 00 • Fax: +32(0)2 274 48 35

Email: contact@apd-gba.be

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